Franchise Success

Creating High Performance Franchisees is what Elizabeth Gillam does. In her recent book Would you like Profits with That? – 6 steps to running a profitable food franchise, she outlines how franchisees can ACE their franchised business unit. That is how to Analyse their business and team; Customise their business processes and procedures to create a productive team; then Enforce these systems within their business to build profit, free up their time and have a team that does what the franchisee wants. Elizabeth believes in running your business with authenticity, knowing all the cost factors and regularly monitoring all KPI’s. She belongs to the school of being firm but fair to employees which she believes, builds a team that works together to bring excellence in customer service and quality in product.